Halifax Bank has confirmed that customers will no longer be able to deposit cheques at Post Office branches after December 31, 2024. As reported by Express.co.uk, the bank has informed customers of this change and outlined alternative cheque deposit methods, including mobile banking, in-branch services, and a new free postal service launching later this year.
The decision follows ongoing shifts in banking habits, with more customers moving toward digital transactions and mobile banking apps. While the Post Office has long been a convenient option for cheque deposits, Halifax customers will now need to adjust to the new system before the deadline.
How Will Customers Deposit Cheques After the Change?
Currently, Halifax allows customers to deposit cheques at Post Office branches using a paying-in slip and cheque envelope. However, this service will be withdrawn at the end of the year, and customers must use alternative methods instead.
One customer recently contacted Halifax and Lloyds Bank over social media to ask:
“Is it true we will be unable to deposit cheques in Post Office branches from December 31 this year?”
Halifax responded, confirming that this was the case and reassuring customers that other deposit options remain available. The bank stated:
“Customers can continue to cash cheques using their app, in any of our branches, or via a free postal service we will be introducing later this year.”
This means that from January 2025, Halifax customers will need to use one of the following options:
- Mobile banking app – Allows cheque deposits of up to £10,000 per cheque, with a daily limit of £10,000.
- In-branch deposits – Customers can visit any Halifax branch to deposit cheques in person.
- New free postal service – Halifax will introduce a cheque deposit-by-mail system, though full details have not yet been disclosed.
What Other Post Office Services Are Still Available?
Despite the end of cheque deposits, Halifax customers will still be able to use the Post Office for other banking needs, including:
- Cash deposits – Up to £1,000 per deposit, using a paying-in slip.
- Debit card deposits – Up to £2,995 per month and £20,000 per year.
- Cash withdrawals – Up to £300 per day using a debit card and PIN, which contributes to the £800 daily ATM withdrawal limit.
What Should Customers Do Before the Deadline?
With the deadline set for December 31, Halifax is urging customers who rely on Post Office cheque deposits to start using alternative methods ahead of the change. Those unfamiliar with mobile cheque deposits can try using the Halifax banking app or visit a local branch for assistance.
Halifax’s decision reflects a broader shift in banking trends, as more financial institutions move away from traditional cheque services in favor of digital and postal alternatives. Customers are encouraged to prepare in advance to avoid any disruption in their cheque deposit process.
