{"id":127299,"date":"2026-10-20T11:05:00","date_gmt":"2026-10-20T10:05:00","guid":{"rendered":"https:\/\/en.econostrum.info\/uk\/?p=127299"},"modified":"2026-10-20T10:59:39","modified_gmt":"2026-10-20T09:59:39","slug":"revolut-customers-hit-by-major-outage","status":"publish","type":"post","link":"https:\/\/en.econostrum.info\/uk\/revolut-customers-hit-by-major-outage\/","title":{"rendered":"Revolut Customers Hit by Major Outage as Banking App Stops Working"},"content":{"rendered":"\n<p>Revolut customers have reported problems accessing their accounts and using their cards following a <strong>service disruption<\/strong> affecting the digital bank. The company said several features may be inaccessible while its engineering team works to restore normal service.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Revolut Confirms Service Disruption<\/h2>\n\n\n\n<p>Revolut acknowledged the outage on X, saying customers could experience issues across multiple features. The bank said: <strong>\u201c<em>We are currently experiencing a service disruption affecting multiple features, which may result in some services being inaccessible<\/em>.\u201d<\/strong><\/p>\n\n\n\n<p>It added that its engineering team was working to restore the full service and apologised for the inconvenience.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-x wp-block-embed-x\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">Hi.We are currently experiencing a service disruption affecting multiple features, which may result in some services being inaccessible. Our engineering team is actively working to restore full service as quickly as possible. We appreciate your patience and apologize for any\u2026<\/p>&mdash; Revolut Support (@revolutsupport) <a href=\"https:\/\/x.com\/revolutsupport\/status\/2112432570818261166?ref_src=twsrc%5Etfw\">October 20, 2026<\/a><\/blockquote><script async src=\"https:\/\/platform.x.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Customers Report Problems With The App<\/h2>\n\n\n\n<p>Customers reported receiving an error message when attempting to open the Revolut app. The message reportedly tells users that <strong>\u201c<em>something went wrong<\/em>\u201d<\/strong> and asks them to try again later.<\/p>\n\n\n\n<p>Some customers said they were unable to access their accounts, while others reported problems when trying to use their Revolut cards.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Card Payments Reportedly Declined<\/h2>\n\n\n\n<p>Several customers said their <a href=\"https:\/\/en.econostrum.info\/uk\/millions-of-consumers-born-before-1992\/\" target=\"_blank\" rel=\"noopener\">cards<\/a> were <strong>declined at tills<\/strong>, leaving them unable to complete purchases. One customer described being embarrassed while attempting to pay for groceries after their card was declined.<\/p>\n\n\n\n<p>Another customer said they were in <strong>Greece on holiday<\/strong> and were experiencing problems with three Revolut accounts. The reports indicate that the disruption was affecting customers in different locations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">More Than 1,500 Outage Reports Were Recorded<\/h2>\n\n\n\n<p>Downdetector recorded more than <strong>1,500 reports<\/strong> relating to <a href=\"https:\/\/www.revolut.com\/\" target=\"_blank\" rel=\"noopener\">Revolut<\/a> shortly after <strong>8am<\/strong>.The website tracks user reports of problems with online services and can show when a sudden increase in complaints is taking place.<\/p>\n\n\n\n<p>The number of reports does not represent the total number of customers affected.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Revolut Has 13 Million UK Customers<\/h2>\n\n\n\n<p>Revolut has around <strong>13 million customers in the UK<\/strong>, making the disruption relevant to a large number of people. The company operates primarily through its digital banking app, meaning an outage can affect several services at the same time.<\/p>\n\n\n\n<p>Customers experiencing problems may therefore be unable to access their accounts or use certain features until service is restored.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Customers Advised To Wait For Service To Return<\/h2>\n\n\n\n<p>Revolut has not indicated that customers need to take any specific action beyond waiting for its systems to recover. Anyone experiencing problems can check the company&#8217;s official updates for information about the restoration of services.<\/p>\n\n\n\n<p>Customers who need to make an urgent payment may also want to consider an alternative payment method until their Revolut card is working again. The timing of the full recovery was not specified in the company&#8217;s initial statement.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A widespread disruption is causing trouble for Revolut customers, with users reporting difficulties using their banking services. The outage has affected customers in several locations, while the company works to resolve the problem.<\/p>\n","protected":false},"author":6,"featured_media":127300,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[44],"tags":[],"class_list":["post-127299","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-33","no-featured-image-padding"],"_links":{"self":[{"href":"https:\/\/en.econostrum.info\/uk\/wp-json\/wp\/v2\/posts\/127299","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/en.econostrum.info\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/en.econostrum.info\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/en.econostrum.info\/uk\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/en.econostrum.info\/uk\/wp-json\/wp\/v2\/comments?post=127299"}],"version-history":[{"count":1,"href":"https:\/\/en.econostrum.info\/uk\/wp-json\/wp\/v2\/posts\/127299\/revisions"}],"predecessor-version":[{"id":127301,"href":"https:\/\/en.econostrum.info\/uk\/wp-json\/wp\/v2\/posts\/127299\/revisions\/127301"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/en.econostrum.info\/uk\/wp-json\/wp\/v2\/media\/127300"}],"wp:attachment":[{"href":"https:\/\/en.econostrum.info\/uk\/wp-json\/wp\/v2\/media?parent=127299"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/en.econostrum.info\/uk\/wp-json\/wp\/v2\/categories?post=127299"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/en.econostrum.info\/uk\/wp-json\/wp\/v2\/tags?post=127299"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}