EDF will allocate \u00a36 million to debt relief and debt-matching through its Customer Support Fund during 2026\/27. A further \u00a324 million will support existing services for vulnerable customers, bringing the total package to \u00a330 million<\/strong>. According to GB News<\/a>, the fund cleared approximately \u00a32.5 million in debt last year, with more than 85 per cent of customers receiving relief remaining debt-free 12 months later.<\/p>\n\n\n\n The assistance is intended to help households reduce outstanding balances, maintain affordable payments and establish manageable repayment arrangements. Support extends beyond financial assistance. EDF <\/a>has confirmed that eligible customers may receive electrical equipment, including heaters, alongside free gas safety checks and assistance for partially sighted people.<\/p>\n\n\n\n The supplier also works with charities including Scope and Age UK to support customers facing difficult circumstances. One customer living with paralysis had accumulated more than \u00a34,000 in energy debt because of additional energy costs associated with their disability. Following a referral from Citizens Advice Plymouth<\/strong>, assistance from the fund helped them increase regular payments and begin reducing their balance. They are now on course to become debt-free within nine months. <\/p>\n\n\n\n Joe Souto<\/strong>, EDF’s director of retail, said the company was focusing on helping customers reduce debt, regain control of their finances and achieve greater financial stability.<\/p>\n\n\n\n EDF unveils \u00a330 million winter support package, including debt relief and free heaters for vulnerable households<\/p>\n\n\n\n The support package comes amid mounting concern about unpaid energy bills across Britain. According to the same source, more than five million customers are now in energy debt, with the number doubling over the past three years. Around 75 per cent of unpaid energy debt has no repayment arrangement in place. That unpaid debt currently adds approximately \u00a360 <\/strong>to the average domestic energy bill.<\/p>\n\n\n\n![\"\"](\"https:\/\/en.econostrum.info\/uk\/wp-content\/uploads\/sites\/6\/2026\/10\/EDF-unveils-30-million-winter-support-package-including-debt-relief-and-free-heaters-for-vulnerable-households-1200x727.jpg\")
\u00a3150 Electricity Discount Available As Energy Debt Rises<\/strong><\/h2>\n\n\n\n