Around 600,000 UK energy customers<\/strong> who still rely on Radio Teleswitch Service (RTS) meters<\/strong> have been warned of potential electricity supply disruptions<\/strong> as Ofgem<\/strong> confirms that these meters will be phased out by 30 June 2025<\/strong>.<\/p>\n\n\n\n
The RTS system, introduced in the 1980s<\/strong>, was designed to manage electricity supply by using radio signals to switch between peak and off-peak tariffs<\/strong>.<\/p>\n\n\n\n
Following the shutdown, energy suppliers will no longer be able to support these meters<\/strong>, meaning that customers who have not switched to an alternative metering system may lose access to electricity<\/strong>.<\/p>\n\n\n\n
The industry regulator has stated that new licence conditions will be put in place to ensure that affected customers receive fair treatment and are provided with an alternative metering system before the shutdown date<\/strong>. Energy suppliers are required to ensure a smooth transition<\/strong> for customers still using RTS meters.<\/p>\n\n\n\n
From 30 June 2025<\/strong>, RTS meters will no longer function, meaning customers who have not upgraded to a modern metering system<\/strong> will be at risk of supply interruptions<\/strong>. According to Ofgem<\/a>, electricity suppliers must take proactive steps<\/strong> to ensure that all affected customers are transitioned to alternative meters<\/strong> before this deadline.<\/p>\n\n\n\n
RTS meter replacement rates have been lower than anticipated, and Ofgem<\/a> has emphasised that failure to upgrade before the shutdown date could result in customers experiencing electricity supply issues<\/strong>.<\/p>\n\n\n\n
RTS<\/a> meters can often be identified by a \u201cRadio Teleswitch\u201d label<\/strong>, which may be located on the switch box near the meter<\/strong> or directly on the meter itself. In some cases, these meters are referred to as Dynamically Teleswitched (DTS) meters<\/strong>, a term that may be useful when speaking with an energy supplier.<\/p>\n\n\n\n
With the RTS shutdown deadline approaching<\/strong>, Ofgem<\/a> has stressed the importance of replacing outdated meters in a timely manner<\/strong>. Suppliers are required to assist customers in the transition process<\/strong> to prevent last-minute service disruptions.<\/p>\n\n\n\n
For those concerned about potential higher energy costs<\/a><\/strong>, Ofgem has confirmed that suppliers must take all reasonable steps to ensure customers do not face higher bills<\/strong> as a result of switching meters.<\/p>\n\n\n\n