The announcement follows frustration expressed by a customer over the temporary closure of Barclays\u2019 Lord Street branch in Liverpool. The situation highlights the increasing reliance on digital solutions in the banking sector and raises questions about accessibility for those affected by branch closures.<\/p>\n\n\n\n
According to The Mirror<\/em><\/strong>, Barclays\u2019 support team responded to the complaint by promoting the use of its mobile banking app. The app allows customers <\/a>to deposit cheques <\/strong>of up to \u00a35,000, with a limit of four deposits weekly for personal accounts and 20 for business accounts. The bank also highlighted this as a practical solution to reduce disruption<\/strong>, ensuring customers can continue banking without visiting a branch.<\/p>\n\n\n\n
Barclays has also pointed to the Post Office network<\/strong> as an alternative for cheque deposits during branch closures. The closest Post Office to the affected branch is located inside WHSmith <\/strong>on South John Street<\/strong> in Liverpool. Free cash withdrawals, another crucial service, are available at Santander ATMs<\/strong> on Lord Street, providing additional convenience for customers.<\/p>\n\n\n\n
To assist with the transition, Barclays has shared detailed instructions on its website for depositing cheques via the mobile app<\/strong>, helping customers unfamiliar with the process. To deposit a cheque, users should follow these steps:<\/p>\n\n\n\n
Customers can track their deposited cheques through the app\u2019s \u201cView cheques paid in<\/strong>\u201d section. Barclays advises keeping the physical cheque for ten days <\/strong>after deposit, marked as \u201cpaid in,\u201d in case of any follow-up queries. <\/p>\n\n\n\n
As banks <\/a>modernise their offerings, it is essential to ensure that digital tools are inclusive and that adequate alternatives are provided for those who rely on traditional methods, maintaining seamless service for a diverse clientele.<\/p>\n\n\n\n