The recall covers models capable of overheating and igniting during normal use, a fault that regulators say renders them non-compliant with national electrical safety law. Owners of the affected appliances are being instructed to stop using them at once and unplug them from any power source until further guidance is received.
Regulators Confirm Serious Safety Breach
The Office for Product Safety and Standards (OPSS) has issued a formal product recall notice, citing a fundamental failure to meet mandatory standards. According to the OPSS, “the product presents a risk of fire as it can overheat and ignite during use,” and does not comply with the Electrical Equipment (Safety) Regulations 2016, legislation designed to ensure consumer appliances meet baseline safety requirements before reaching the market.
The six recalled models span a range of sizes and configurations, from compact two-litre units to larger eight-litre fryers. The full list of affected products include:
- T17023 Tower 2.2Ltr Manual Air Fryer
- T17061BLK Tower 4Ltr Manual Air Fryer
- T17067 Tower 4Ltr Digital Air Fryer (Sainsbury’s SKU: 143897281)
- T17087 Tower 2Ltr Compact Manual Air Fryer
- T17129L Tower Vortx 8L Air Fryer (Lidl)
- T17129 Tower Vortx 8L Air Fryer (Argos)
These products were stocked by major retailers including Tesco, Sainsbury’s, B&M Bargains, Poundland, Robert Dyas, and DID, as well as the Tower Housewares website directly.
How Affected Customers Can Claim a Refund or Replacement
Tower has moved swiftly to establish a claims process for affected consumers, framing the recall as a matter of company principle. “Your safety is our top priority,” the company said in a statement. “We recently identified a potential issue with certain Tower air fryer models and are conducting a voluntary recall to ensure the highest standards of safety and quality.” The company added that it aims to make the process “as simple as possible” for customers seeking resolution.
According to Tower, customers wishing to confirm whether their appliance is included in the recall will need to locate the rating label on the base of their air fryer. From there, they are directed to the dedicated safety portal at tower-safety.co.uk, where they must upload a photo of the label and provide personal contact details, including email address, phone number, and home address. Once submitted, Tower will confirm whether the specific unit qualifies for a refund or replacement.
The OPSS has also signposted consumers to the Tower Housewares webpage for full guidance. Anyone in possession of one of the six listed models is urged not to delay, continued use of a faulty air fryer in the home carries a genuine and potentially serious risk of fire.
