Millions Could Find £9,500 in Lost Pension Savings After Major DWP Change

The Department for Work and Pensions has confirmed progress on a new digital pension dashboard that will allow people to view their state and private pensions in one place. With 85 per cent of pension records already connected to the system, the service could help millions of Britons locate forgotten retirement savings worth an average of £9,500 per pot.

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Millions Could Find £9,500 in Lost Pension Savings After Major DWP Change
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The MoneyHelper pensions dashboard is expected to become available during the 2027/28 financial year through the GOV.UK MoneyHelper portal. It will provide users with information about their pension providers, current valuations and the income their savings could deliver at retirement age.

Around 3.3 million forgotten pension pots, with a combined value of more than £31.1 billion, are estimated to be unclaimed across the country. According to National Pension Tracing Day estimates cited in the reports, each missing pension is worth an average of approximately £9,500.

The scale of the project reflects changes in working lives, where people may accumulate several pension pots during their careers and subsequently lose track of them. The dashboard is designed to bring those records together through a single digital service.

Most Pension Records Are Already Connected to the System

The DWP has confirmed that 85 per cent of pension records are now connected to the dashboards system, representing around 70 million private pension records. Approximately 1,500 pension providers and schemes have joined the MoneyHelper dashboard since April 2025. All pension schemes must connect to the system by 31 October 2026, although very small schemes with fewer than 100 members are currently exempt from the requirement.

Users will access their pension information securely through GOV.UK One Login, the same account used for services involving tax payments, self-assessment, student loans, National Insurance and benefit information.

To use the dashboard, people will need to complete a secure identity check, which may involve photographing identification documents and themselves. The system will then use details including a person’s name, address, date of birth and National Insurance number to search pension schemes for matching records.

According to Oliver Morley, chief executive of the Money and Pensions Service, the service will also provide guidance and tools after users have viewed their pension information. “We’re going to make absolutely sure that they are getting all kinds of guidance and tools once they’ve seen their dashboard,” he said.

Officials Describe a Major Change to Retirement Planning

Torsten Bell, the pensions minister, described the initiative as the biggest change to retirement planning in decades and said people would, for the first time, be able to see their share of the UK’s £3 trillion in pension wealth in one place.

All of their lost pots are going to suddenly emerge,” Bell said, adding that the visibility offered by the dashboard would mark a “major pensions moment”. Testing of the service is continuing. Phase two trials are under way with 2,000 members of the public participating in tests of the new system.

According to Rachel Vahey, head of public policy at AJ Bell, the project has previously faced delays and restarts, but now appears to have gained momentum. She said a public launch date could be announced later this year, while cautioning that the full rollout would “probably won’t be until mid-2027 at the earliest”.

MoneyHelper will initially provide the pension dashboard, although banks, employers and pension providers are expected to offer their own versions in the future. The central aim remains straightforward: allowing savers to see their pension entitlements together and identify retirement savings they may have lost track of over the course of their working lives.

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