Macy’s Inc. has unveiled plans to close 66 stores across the United States, marking a significant move in its ongoing “Bold New Chapter” strategy. The announcement, made Thursday, is part of a broader initiative to shutter a total of 150 underperforming locations by the end of 2026. This strategic pivot reflects the retailer’s response to shifting consumer preferences, the rise of e-commerce, and the evolving challenges faced by traditional brick-and-mortar stores.
The closures are aimed at realigning Macy’s footprint to focus on locations that deliver stronger performance and better meet customer expectations. By streamlining operations, the company hopes to achieve what it describes as “sustainable, profitable sales growth.” This move highlights the difficult balance Macy’s must strike between reducing costs and maintaining its presence in key markets while navigating an increasingly competitive retail landscape.
Macy’s Store Closures: Full List of Locations
Macy’s has announced the closure of 65 stores across multiple states, affecting locations nationwide. Below is the full list of stores set to close:
- Arizona: Mesa – Superstition Springs Center
- California:
- Chula Vista: Otay Ranch Town Center
- Citrus Heights: Sunrise Mall
- Corte Madera: Village at Corte Madera
- Newark: NewPark Mall
- Sacramento: Downtown Commons
- San Diego: Mission Valley Home
- San Mateo: Hillsdale Furniture and Mattress Gallery
- Walnut Creek: Broadway Plaza
- Westminster: Westminster Mall
- Colorado:
- Centennial: Streets at Southglenn Furniture (Already Closed)
- Denver: Northfield Stapleton
- Florida:
- Altamonte Springs: Altamonte Furniture and Mattress Gallery
- Boca Raton: Boca Raton Furniture (Already Closed)
- Boynton Beach: Boynton Beach Mall
- Fort Lauderdale: Ft Lauderdale Furniture and Mattress Gallery
- Miami: South Dade Furniture and Mattress Gallery
- Pembroke Pines: Pembroke Furniture and Mattress Gallery
- Sarasota: Southgate
- Tampa: West Shore Plaza
- Georgia:
- Duluth: Gwinnett Place
- Lawrenceville: Gwinnett Furniture and Mattress Gallery
- Suwanee: Johns Creek Town Center
- Idaho: Coeur d’Alene – Silver Lake Mall
- Illinois: Springfield – White Oaks Mall
- Louisiana: Lafayette – Acadiana Mall
- Maryland:
- Baltimore: Security Square
- Bel Air: Harford Mall
- Massachusetts: Kingston – Independence Mall
- Michigan:
- Flint: Genesee Valley Center
- Sterling Heights: Lakeside Mall
- Traverse City: Grand Traverse Mall
- Troy: Oakland Mall
- Minnesota:
- Burnsville: Burnsville Center
- Maplewood: Maplewood Mall
- Missouri:
- Kansas City: Metro North Mall
- St. Louis: South County Mall
- New Jersey: West Orange – Essex Green Shopping Center
- New York:
- Brooklyn: Downtown Brooklyn, Sheepshead Bay
- Bronx: Fordham Place
- Elmhurst: Queens Place
- Lake Success
- Massapequa: Sunrise Mall
- Melville: Melville Mall
- Rochester: Mall at Greece Ridge
- Staten Island: Staten Island Furniture and Mattress Gallery
- Ohio:
- Beavercreek: Fairfield Commons
- Toledo: Franklin Park Mall
- Oregon:
- Hillsboro: Streets of Tanasbourne
- Salem: Salem Center
- Pennsylvania:
- Altoona: Logan Valley Mall
- Exton: Exton Square Mall
- Philadelphia: City Center
- Wilkes-Barre: Wyoming Valley Mall
- Tennessee: Memphis – Oak Court
- Texas:
- Houston: Almeda Mall
- Fairview
- Plano: Shops at Willow Bend
- Southlake: Southlake Town Square
- Fort Worth: WestBend
- Flower Mount: Highlands of Flower Mound
- Virginia: Colonial Heights – Southpark Mall
- Washington:
- Puyallup: South Hill Mall
- Redmond: Furniture and Mattress Gallery
- Silverdale: Kitsap Mall
Evaluating Macy’s Strategic Shift
Macy’s has shared its plans to close 66 stores as part of a broader strategy to streamline operations and focus on more profitable locations. This move comes amid a challenging retail landscape, where shifting consumer preferences and the growth of online shopping have forced traditional retailers to reevaluate their physical footprints. While such closures are often seen as cost-cutting measures, Macy’s frames the decision as part of a forward-thinking strategy.
“Closing any store is never easy, but as part of our Bold New Chapter strategy, we are closing underproductive Macy’s stores to allow us to focus our resources and prioritize investments in our go–forward stores, where customers are already responding positively to better product offerings and elevated service,” Macy’s chairman and CEO Tony Spring said in a statement.
Macy’s emphasizes its intent to concentrate on locations where “customers are already responding positively to better product offerings and elevated service.”
Understanding the Factors Behind Macy’s Store Closures: Trends and Challenges in Retail
Macy’s closures are part of a broader retail contraction driven by:
- Evolving Shopping Habits: A shift toward e-commerce and direct-to-consumer brands.
- Economic Pressures: Inflation and shifting household spending priorities.
- Operational Challenges: Declining mall traffic and high overhead costs.
Chief Financial Officer Adrian Mitchell revealed a 2.4% drop in net sales during Q3, with revenue sliding to $4.7 billion.
Scrutinizing Macy’s Q3 Earnings Report
The company’s Q3 earnings report was delayed after an employee hid $154 million in expenses over several years. While Macy’s insists the accounting misstep had “no impact on our cash position,” it raises broader questions about operational oversight.
Macy’s, like many legacy retailers, is walking a tightrope between tradition and transformation. With over 470 full-line department stores and an expanding portfolio of smaller-format locations, its strategy suggests a shift from quantity to quality.
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