If you\u2019ve been doing your grocery shopping online, you might\u2019ve noticed something new creeping into your total: a $2 surcharge for Sunday and public holiday pick-up or delivery orders. Woolworths is the first major supermarket in Australia to introduce this fee, and it\u2019s already sparking plenty of reactions. But is this really the “necessary” change the supermarket claims it to be, or is it a risky move that could backfire?<\/p>\n\n\n\n
From February 2024, if you decide to schedule your pick-up or delivery for a Sunday or a public holiday, you\u2019ll be hit with a new $2 fee. Woolworths says this surcharge is a way to cover the extra costs of picking, packing, and delivering orders on those higher-cost days, reports Yahoo News<\/a>. You see, most staff members working on these days are paid penalty rates, which naturally makes those shifts more expensive for the company. In short, Woolworths is looking to pass some of that cost onto the consumer.<\/p>\n\n\n\n It\u2019s not exactly an unusual practice \u2014 we see surcharges on things like food delivery apps, caf\u00e9s, and restaurants. But for a supermarket giant like Woolworths, this is new territory, and some customers aren\u2019t sure how they feel about it.<\/p>\n\n\n\n