Amazon Slashes 16,000 Roles as AI Quietly Takes Over

Amazon is cutting jobs again, and the move hints at a deeper shift in how work is changing. The signals go far beyond one company.

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Amazon Slashes 16,000 Roles as AI Quietly Takes Over
Credit: Getty images | en.Econostrum.info - Australia

The tech world is shifting again, and this time the shockwaves are hard to ignore. Amazon has announced another major round of job cuts, raising uncomfortable questions about work, technology, and what comes next. Behind the headlines, something deeper is clearly changing.

Amazon Streamlines as AI Moves to the Centre

Amazon has confirmed it will cut around 16,000 jobs, marking its second major workforce reduction in just a few months. The decision follows the 14,000 layoffs announced in October, as the company accelerates efforts to streamline operations and reduce internal complexity. Most of the affected roles are based in the United States, Canada and Costa Rica, with no immediate confirmation on whether Australian workers will be impacted, explains 9News.

The announcement was shared internally before becoming public, with Beth Galetti, Amazon’s senior vice president of people experience and technology, acknowledging the emotional toll of the move. According to Galetti, the company is focused on reducing management layers, increasing accountability, and removing what she described as unnecessary bureaucracy. It’s a familiar message in tech right now, but no less unsettling for employees living through it.

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Why Amazon Is Restructuring Again

CEO Andy Jassy has been clear about the direction Amazon is taking. Artificial intelligence is no longer a side project or future ambition; it is becoming central to how the company operates. Jassy has openly said that AI-driven efficiency will reduce the need for some roles while creating demand for entirely new ones. In plain terms, some jobs will disappear, others will emerge, and the transition will not be smooth.

Amazon insists these layoffs are not about short-term cost cutting. Instead, they are framed as a move to stay competitive in an increasingly crowded AI race. The company is competing with Microsoft, Google, Meta and OpenAI, all of which are pouring billions into large language models and computing infrastructure. That investment comes at a price, and Amazon appears determined to keep its organisation lean enough to adapt quickly.

What Happens to Affected Employees

For staff impacted by the cuts, Amazon says the process will begin immediately. Most employees will be given 90 days to search for internal roles elsewhere in the company. Those who are not redeployed will receive severance pay and additional benefits, a point Amazon has emphasised in its communications.

Still, reassurance only goes so far. For many workers, especially those who have already lived through earlier layoffs, the sense of instability is hard to ignore. Galetti has stressed that regular job cuts are “not the plan,” yet the timing of successive rounds makes that promise feel fragile.

A Broader Signal for the Tech Industry

Amazon’s move is not happening in isolation. Across the tech sector, companies are quietly rewriting the rules of employment as AI becomes more capable. Jassy has predicted a future filled with billions of AI agents handling tasks once done by humans. It sounds abstract until it isn’t. For workers, this raises uncomfortable questions about long-term security and the pace of change.

For companies, it reflects a growing belief that adaptability now matters more than headcount. Amazon may still be hiring in strategic areas, but the era of unchecked workforce expansion appears firmly over. What’s unfolding at Amazon feels less like a one-off event and more like a sign of where global employment trends are heading. The challenge now is figuring out how people fit into that future.

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