According to the most recent Social Security Scotland statistics, around 192,575 persons were receiving Adult Disability Payment (ADP) as of the end of January.
The amount reported includes 83,199 new applicants and 109,385 current Personal Independence Payment (PIP) case transitions from the Department of Work and Pensions (DWP).
The average time for processing a new claim for ADP has decreased from 83 working days in October 2023 to 59 working days in January 2024. This means that customers who file a new claim this month could receive an award decision before the end of August.
Some claimants, however, may be required to attend an interview before a decision is made, even if they have provided supporting documentation. Social Security Scotland clarifies that you may be asked to take part in a consultation if this is the only way that allows them to obtain the necessary information.
Understanding the Adult Disability Payment Consultation Process
According to guidance on mygov.scot, Social Security Scotland intends to make a decision about your ADP claim upon reviewing your application form and any additional documentation that you submitted, but in some cases, they may need to speak with you because it is "the only way they can get the extra information they need" to make an award decision.
However, unlike the DWP evaluation, the ADP consultation will take place with a Social Security Scotland health and social care practitioner.
The interview could be:
- By phone
- By video call
- At a local public venue
- In your own house.
The guidance makes it evident that the consultation will not involve a diagnosis or medical evaluation of your health, but will instead focus on the aspects of your application that Social Security Scotland requires additional information about.
It adds: “The consultation will be your chance to talk to Social Security Scotland about how your condition or disability affects your life. If Social Security Scotland asks you to take part in a consultation, you should go.”
It's crucial to understand that they will utilize the information you provide to make a decision on your application.
In the letter inviting you to a consultation, Social Security Scotland will specify the aspects of your application they want to discuss. If you have any more information about these components, make sure to bring it along.
Preparing for the Consultation
Full details regarding your consultation preparation can be accessible on the mygov.scot website.
In a nutshell
- Social Security Scotland will send you a letter inviting you to a consultation; the letter will specify what aspects of your application they wish to discuss.
- You will also receive a checklist, which you can use to ensure you have everything you need for your consultation.
- You should send any additional information prior to to your consultation.
- You should be prepared for your consultation; Social Security Scotland will utilize the information to help them make a decision on your application.
Adressing Your Condition
According to the guidelines, Social Security Scotland will address how your illness or disability affects you during the consultation. They may also go over some of the information you previously provided on your application form.
Call Social Security Scotland at 0800 182 2222 and ask for a copy of your application form.
Things to concentrate on in the consultation:
- What is it that you find challenging?
- If there's anything you can't accomplish.
- How your illness impacts you day-to-day.
- Your worst experiences and how they impact you.
Recording of Consultations
Unless you want to opt out, the consultation will be recorded.
Social Security Scotland records the consultation, making it shorter and allowing your healthcare provider to:
- Take note of everything you tell them.
- Focus on listening to you.
- Obtain reliable information.
Think carefully before opting out, as the consultation will take longer and may appear more official because the practitioner will be typing up your comments.
Full details regarding the recording of Social Security Scotland consultations can be obtained at mygov.scot.